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We're Here to Help

Whether you need care for yourself or a loved one, want to make a referral, or have a question about our services, our team is ready to help.

How Can We Help?

Choose the most convenient way to get in touch. Our dedicated team is available to answer your questions and provide the support you need.

Location

Our Office

We welcome visits from families and commissioners. Please call ahead to schedule an appointment.

Business Address

Office Suite 2 Renewables House, Carlton Foxhill Road, Carlton Est NG4 1RZ

Business operations and postal address

Mon - Fri, 9am - 5pm

On-call support available for emergencies

Get Directions

Your Voice

Compliments & Complaints

We are committed to providing the highest quality of care. Your feedback helps us improve and ensures we maintain our high standards. We take all feedback seriously and have a transparent process for handling both compliments and complaints.

Leave a Compliment

Has a member of our team gone above and beyond? We'd love to hear about it so we can recognize their dedication.

Send Compliment

Raise a Concern

If you're not happy with any aspect of our service, please let us know. We have a formal complaints procedure to ensure fair resolution.

File Complaint

You can also contact the Care Quality Commission (CQC) directly if you have concerns about your care. Visit CQC Website